The following terms and conditions will apply to the use of the online store with the trademarkEprodromou which is located at www.eprodromou.gr The use of our site presupposes the unconditional acceptance of the following terms, without exception, which you should read carefully. If a user does not agree with these terms, then he must refrain from using the online store and from any transaction with it, otherwise it is presumed that he has accepted all the terms and conditions of its operation..
Shipping - Cash on Delivery
The shipping cost for all orders starts from 2 € for the Prefecture of Lesvos and outside Lesvos from 3 €, this cost is adjusted depending on the weight of the product. Cash on delivery costs an additional € 2, and inaccessible areas cost an additional € 5. Cash on delivery for orders up to 500€.
Contact Phone : 2251086009
Head offices address: Kalloni, Lesvos
Branch address: 5o klm. Mytelene Kallonis
VAT : 094310628
TAX OFFICE : MYTELENE
GEMH GEORGE PRODROMOU S.A : 121702642000
Visitors to the website agree to use their real details (surname, first name, address, e-mail ) in the contact forms, they will use the site in accordance with the law and good morals and will not take any actions or omissions that may cause damage to it but also to any other user or networks connected to it .
The online store Eprodromou reserves the right to modify or freely revise the terms and conditions of transactions from the online store, whenever it deems necessary, and undertakes to inform consumers of any change through the pages of this online store.
Information and Products provided
The online store Eprodromou is committed to the accuracy and completeness of the information provided in the online store, regarding the identity of the company and the transactions provided. The company is not responsible or liable for erroneous errors when entering electronic data in the store. It also bears no responsibility for the actions or omissions of third parties and in particular for unauthorized interference by third parties in products and / or services and / or information available through it.
The copyright of the content (including text, graphics, images, photos and software) and the services of the site which have been or will be posted on the Internet, are protected by Greek, Community and international copyright laws and belong exclusively to the online store. Eprodromou .Any copying, reproduction and retransmission of the material without the written permission of the company is strictly prohibited, and it is available to site visitors only for personal use (non-profit or commercial).
The names, images, logos and badges that represent the online store with the trademark www.eprodromou.gr or third parties and their products or services, are exclusive marks of G. Prodromou SA or third parties protected by them. relevant trademark laws. Their appearance on the website should in no way be construed as a transfer or assignment of their license or right of use.
Limits of Liability
The online store Eprodromou states that the content, products and services are provided through the site "HOW THEY HAVE".The online store Eprodromou in the context of its transactions from the online store is not responsible for further damages that may arise from the execution or non-execution of orders or from the delay in execution, for any reason. The online store with the trademark www.eprodromou.gr can provide no guarantee for the availability of the products, but undertakes to inform the customers in time about the non-availability.
The online store Eprodromou makes every effort to provide high quality services, but does not guarantee that there will be no interruptions, errors or damages in the content of the website and does not bear any responsibility for any damage or for any claims of legal or civil or criminal nature by site users. . Guests agree to use it at their own risk.
The photos in the products as well as their description, are based on the data we receive from the companies / official representatives each time and are indicative. The product photo may not fully correspond to each product, for reasons of different availability per region / country.
To avoid your own inconvenience, we would recommend that you pay attention at the time of delivery of your order the condition of the product sold and the intactness of its factory packaging, in order to identify any obvious defects, such as incorrect shipping, broken product, incomplete components. etc. Returns of products that have been sold through the website of our Company are provided, provided that they are made within 7 calendar days for mobile phones and laptops and within 10 calendar days for the other categories, from the date of purchase in case:
a. incorrect shipment of a product, which is due to the Company or its suppliers. The product must be in excellent condition, not used, its packaging must be intact and must contain the original content as well as all the original documents that accompanied the product (eg Shipping Invoice, Retail Receipt, etc.). In this case, the return costs will be borne by the Company.
b. unjustified withdrawal of the customer in accordance with the provisions of the Law on Consumer Protection. The customer has the right to withdraw up to 14 calendar days from the date of delivery of the products. The product must be in the exact condition in which it was received, with all its accessories, the accompanying forms, its packaging in excellent condition and include all the original documents that accompanied the product (eg Shipment Card Invoice, Retail Receipt, etc.). Return of the item is accepted, only if the buyer has first paid any amount charged by the company for sending the item to him and the cost of returning the item. The withdrawal statement is made in writing or electronically and the company is obliged to send a confirmation of receipt of the withdrawal statement as soon as it arrives. Following the declaration of withdrawal, the company is required to reimburse the price received. The refund will be made no later than fourteen (14) working days of both the product and the price. Delivery costs are not refundable only if the customer had chosen a delivery method other than the cheaper standard delivery method offered by the company. The customer is also obliged to return the products within 14 calendar days from the day on which he notified the withdrawal. Finally, the customer is liable to reimburse the company if he has used other than that which is necessary to determine the nature, characteristics and operation of the goods in the period until the declaration of withdrawal, and the company is entitled to agree with the customer its compensation. even with mutual offsetting. Exceptions to withdrawal: There is NO withdrawal for products that are not suitable for return, for health reasons or for hygiene reasons, and which have been unsealed after delivery, such as personal care items (hair removal machines, razors-cutters- clippers, brushes, toothbrushes and thermometers). It is also not possible to resell the sale of sealed audio documents or sealed video recordings or sealed computer software that was sealed after delivery.
c. defective product (DOA). In the event that the product proves to be defective within 7 days or upon delivery (DOA), the customer must contact the Company so that his return can be launched immediately. The product must be in excellent condition, its packaging must be in excellent condition and must include the original content as well as all the original documents that accompanied the product (eg Invoice Shipping Invoice, Retail Receipt, etc. K.). In the case of white goods (refrigerators, kitchens, washing machines, air conditioners, etc.), an authorized staff visit is required to confirm that the product is defective and therefore needs to be returned. In this case, the return costs will be borne by the Company.
In the above cases, the customer will be responsible for the loss or deterioration of the products until their return to the Company. Therefore, we recommend that returns be made either by registered letter from ELTA or by using courier services. (courier).
Questions, completed applications and e-mail in general are considered confidential. The information provided to us is used only for the sending of an electronic reply and is not transmitted except to the interested recipient. Also, in case we are asked by the law or if we consider that the content of our messages is harmful, they will be transferred to the competent authorities in order to protect ourselves against the unauthorized, in violation of the law and generally misuse of the site, to protect the security and user property and protect our legal rights and assets.
Our goal is to serve you through a simple, fast, secure and enjoyable transaction process.
Select the relevant icon - button,in order to make a purchase proposal for the item you are interested in and add it to your cart, which is uniform for any purchase you make during a visit. You can also choose items that you would like to buy at some point and place them on your wish list. At any time you can place an order through your wish list.
After your order we will contact you by e-mail (in the e-mail you have indicated) and / or by phone to confirm your order. If it is not possible to communicate with you, the order will be pending for three days, after which time if it remains unfulfilled, it will be canceled automatically. As a security measure to avoid false orders, it is necessary for the customer to communicate by phone with the customer service department after entering an order which contains the same code two or more times.
Orders are accepted from the Greek area and consequently shipments of goods are made only to him. Orders are placed during the day between 09:00 and 17:00 except Saturdays, Sundays and public holidays. The order is sent to the address indicated by the customer by means of which the online storeEprodromou has chosen. The order is sent within 10 (Ten) working days at a cost which is indicated in the corresponding customer information table. In case the customer wishes to receive the order in a shorter period of time, he must contact the company in order to look for alternative ways to send it faster.
If for reasons of force majeure (eg bad weather, strikes) we are unable to deliver the goods within the predetermined time of 10 days from the receipt of your order, (except in cases of non-availability of products), we will contact you as soon as possible. possible with you, in order to tell us if you wish, under these conditions, the completion of your order.
In case of unavailability of an ordered item, resulting in an increase in delivery time, the online storeEprodromou will immediately notify the customer of the delay in delivery of the item. If the customer deems that this delay makes the transaction unprofitable, then the customer may request the cancellation of the order for the specific item. Possibly other existing items in the order are delivered normally.
The option to cancel the entire order or part thereof is provided, as long as it has not yet been executed (the company has not issued a similar shipping document). In case the customer wishes to cancel the order, he must contact the sales στοeprodromou.gr address by phone or e-mail at the above mentioned time period. If the order has been executed (a similar shipping order has been issued) and the customer wishes to cancel the order, then the shipping shipping costs of the order are borne by the customer.
THE CONSUMER DOES NOT HAVE OBLIGATION TO PAY IF THE LEGAL PARASTATIC ELEMENT DOES NOT BREAK (PROOF - PRICE)
ΦΕΚ Νο 3313/12.12.12
The listed prices of the products are the final ones (ie 17% VAT included) and concern the purchase of a piece per code (retail sale). For pricing in areas with 24% the prices are adjusted accordingly. The online store Fotismos reserves the right to change prices without prior notice to the customer. It is understood that the customer always pays at the time of receipt, the price which corresponded to the product at the time of placing the order.
The company does not commit under any circumstances to the shipment of the order of the products, which are offered through the online store, and due to typographical or computer error are presented at a different price from the current one.
Links to this website
Any reference or link to another site is provided for the convenience of our users and we are not responsible for the content, products and services provided on these sites.
All our products are provided by the official Greek dealerships.The products of the online store eprodromou.gr are accompanied by the factory warranty of the official Greek dealership which is enclosed in each product and is usually 2 (two) years. In any other case, this will be reported on the specific product page. The guarantee is provided with the purchase receipt and starts from that date.